I&T Wish - Chatbot Service for InnoTour 2019-05-31
Chatbot Service for InnoTour
I&T Wish
Chatbot Service for InnoTour
(REF : W-0166)
Matched I&T Solution
Trial Project
Summary and Challenges
The purpose of the project is to deploy AI Chatbot in assisting our InnoTour guide to handle visitor inquiries and to provide supplementary information on the exhibits, so as to enhance interactivity. The Chatbot should feature AI capability that allows it to learn from experience and improve service performance. The Chatbot shall provide response on mobile device by text.
Expected Outcome
Using AI Chatbot to answer questions from visitors and provide additional information during InnoTour (Guided tour in E&M Innozone).
Expected Trial Duration
12 months
Contact Information
I&T Wish Proposer
:
Electrical and Mechanical Services Department (EMSD)
Contact Person
:
Mr Lee Ming Bun
Position
:
Electrical and Mechanical Engineer/Electrical and Mechanical and Building Services Technology Development/1