AI-powered System that Uses Real-time Video Analytics to Detect Passenger Queues, Track Vehicle Arrival Patterns, and Measure Occupancy Levels at Transit Waiting Areas.

I&T Solution AI-powered System that Uses Real-time Video Analytics to Detect Passenger Queues, Track Vehicle Arrival Patterns, and Measure Occupancy Levels at Transit Waiting Areas.
(REF: S-2048)
Trial Project
Solution Feature
  • Uses multi-layered computer vision models to detect people, queues, vehicles, and movement patterns in real time.
  • Employs segmentation and transformer-based detection to handle occlusion, dense crowds, and complex environments with high accuracy.
  • Provides continuous occupancy measurement and automatically logs queue build-up, arrival timestamps, and peak-demand periods.
  • Generates actionable insights by analysing patterns such as prolonged waiting times, route-specific congestion, and service gaps.
  • Offers non-intrusive deployment through existing camera infrastructure, with edge/cloud processing and privacy-preserving video handling.
Trial Application and Expected Outcome
  • Install cameras at selected stops and configure virtual zones to begin automated queue and arrival-time monitoring under real operating conditions.
  • Validate accuracy of people detection, queue length measurement, and vehicle time-stamping through comparison with manual observation samples.
  • Assess system stability and scalability by running continuous monitoring across peak and off-peak periods.
  • Analyse collected data to identify patterns of prolonged waiting and peak demand, demonstrating how AI insights improve planning.
  • Evaluate operator response time improvements through real-time alerts for queue build-up or extended waiting durations.
Additional Solution Information HK EMSD Bus Monitoring.pdf
Info on I&T Solution Provider
Solution Provider:Tictag Hong Kong Ltd
Address:5/F, Building 5E, 5 Science Park East Avenue
Contact Person:Kevin Quah Lian Shen
Position:CEO
Tel:97939073
Email: kevin@tictag.io
Webpage: www.tictag.io

For details of the above I&T solution, please contact the I&T solution provider.