| Trial Project |
Chatbot service for InnoTour
(REF : P-0060)
|
| Matched I&T Wish |
|
| Matched I&T Solution |
|
| Solution Feature |
- Improve a response rate - Responds to 100% of messages (24/7)
- Automate repetitive tasks - Answers customer services questions and provides help with different tasks
- Personalize communication - Monitor customer's satisfaction
- Enhance Social Media Marketing - Offering news / promotions to customers every few days or weeks via Chatbot
- Streamline the shopping process - Help customers make e-commerce purchases
|
| Trial Information |
| Trial Site |
: |
E&M Innozone, EMSD Headquarters |
| Trial Scale |
: |
1 set of AI Cantonese chatbot |
| Trial Duration |
: |
1 Feb 2019 to 31 Jan 2020 |
|
| Info on I&T Solution Provider |
| Solution Provider | : | Asiabots Limited |
| Address | : | Room 219A, 5W, Enterprise Building, Hong Kong Science Park, Shatin, NT, Hong Kong |
| Contact Person | : | Mr Thomas Wong |
|
Position | : | Managing Director
|
|
Tel | : |
6845 2781
|
|
Email | : |
thomas@asiabots.com
|
|
Webpage | : |
www.asiabots.com
|
|
