| Trial Project |
Chatbot service for InnoTour
(REF: P-0060) |
| Matched I&T Wish |
|
| Matched I&T Solution |
|
| Solution Feature |
- Improve a response rate - Responds to 100% of messages (24/7)
- Automate repetitive tasks - Answers customer services questions and provides help with different tasks
- Personalize communication - Monitor customer's satisfaction
- Enhance Social Media Marketing - Offering news / promotions to customers every few days or weeks via Chatbot
- Streamline the shopping process - Help customers make e-commerce purchases
|
| Trial Information |
| Trial Site |
: |
E&M Innozone, EMSD Headquarters |
| Trial Scale |
: |
1 set of AI Cantonese chatbot |
| Trial Duration |
: |
1 Feb 2019 to 31 Jan 2020 |
|
| Info on I&T Solution Provider |
| Solution Provider | : | Asiabots Limited | | Address | : | Room 219A, 5W, Enterprise Building, Hong Kong Science Park, Shatin, NT, Hong Kong | | Contact Person | : | Mr Thomas Wong |
| Position | : | Managing Director | | Tel | : | 6845 2781 | | Email | : |
thomas@asiabots.com | | Webpage | : | www.asiabots.com |
|
