Speech-to-text (STT) Application for Appreciation and Potential Complaint Cases Identification and Call Centre Operational Efficiency Enhancement

I&T Solution Speech-to-text (STT) Application for Appreciation and Potential Complaint Cases Identification and Call Centre Operational Efficiency Enhancement
(REF: S-1131)
Trial Project
Solution Feature
  • Transcribe your content with accurate captions
  • Deliver better user experience in products through voice commands
  • Gain insights from customer interactions to improve your service
Trial Application and Expected Outcome
  • State-of-the-art accuracy
  • Easy model customization
  • Flexible deployment
Info on I&T Solution Provider
Solution Provider:Master Concept (Hong Kong) Limited
Address:5/F Storefriendly Tower, 82 Hung To Rd, Kwun Tong
Contact Person:Rachel Lee
Position:Account Manager
Tel:5171 6684
Email: rachel.lee@hkmci.com
Webpage: https://hkmci.com/zh-hant/

For details of the above I&T solution, please contact the I&T solution provider.